Group Strategy Creation & Transformation Execution
One of the largest banks in Zambia want to create 3-year road map to become a top transactional bank in Zambia.
This included business transformation, technology rationalization and creation of a digital banking platform which was previously not present.
In addition, the bank wanted to relook at its credit and operational risk practices
Impact
4X Client Growth
USD 5Mn Annual Cost Savings
Digital Bank Setup & Launch
35% Revenue Increase
Approach & Key Challenges
Key Challenges
- Manual, paper-based processes
- Disparate IT Infra and Tech stack with local development
- Fragmented product proposition
Approach
- Arete conducted a detailed study, which included interviews, market scans, competitor mapping etc to understand opportunities that the target market presented
- For group strategy Arete conducted multiple sessions with leadership team and board to set
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- 3 Business Ambition and Case with Financials
- Detailed Implementation Road Map
- Target Operating Model for
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- Corporate Bank
- Commercial Bank
- Retail Bank
- Digital Bank